Shipping policy

  • 1. EverythingHAIR strives to fulfil all orders as fast as possible (most orders are dispatched within 24hours)
  • 2. EverythingHAIR delivery is made after funds have cleared successfully to our account.
  • 3. Delivery Timeframes ( all via door to door courier )
    • 3.1 Major Centres via Express courier – 1 to 3 working days ( Saturdays, Sundays and Public Holidays are not included into the delivery time frame – Please note that Delivery time frame is from dispatched and not from when the actual order is placed )
    • 3.2 Regional Areas – 2 to 5 working days ( Saturdays, Sundays and Public Holidays are not included into the delivery time frame – Please note that Delivery time frame is from dispatched and not from when the actual order is placed )
    • 3.3 Postal Service is not used unless arranged and billed for separately.
    • 3.4 Should an order be particularly heavy or bulky, an additional working day may be required.
    • 3.5 Delivery FEE:
      • 3.5.1 FREE DELIVERY on orders over R500 anyway in South Africa. This amount is subject to change at the discretion of everythingHAIR at any time they deem necessary.
        Furthermore the delivery fee will increase annually.
      • 3.5.2 Orders to remote areas may attract additional charges.
      • 3.5.3 Orders below R500.00 will attract a delivery charge of R80.00. This amount is subject to change at the discretion of everythingHAIR at any time they deem necessary.
        Furthermore the delivery fee will increase annually.

4. EverythingHAIR endeavours to keep all stock items on hand at all times, however should an item be out of stock or a supplier is out of stock, or a stock items is discontinued, everythingHAIR will suggest an alternative, or provide a timeframe for the stock items to come back into stock, or provide you with a credit to use on the website. A everythingHAIR agent will be assigned to the matter with urgency and we will assist to ensure that resolve is met.

5. All transactions are encrypted using appropriate encryption technology through a third party ( VCS recently rebranded to Paygate: https://www.paygate.co.za/vcs-brand-change/ )

6. All payments are done online through PAYGATE & PEACHPAYMENTS – we do not keep any personal information. We accept: VISA, MASTERCARD, DEBIT CARDS and MOBICRED – a full list of supplier logos can be found in the website footer on the home page. Payment can be made by [ EFT, debit card, instant bank transfer credit card, where payment is made by credit card, we may require additional information in order to authorise and/or verify the validity of payment. In such cases we are entitled to withhold delivery until such time as the additional information is received by us and authorisation is obtained by us for the amounts. If we do not receive authorisation your order for the Goods will be cancelled. You warrant that you are fully authorised to use the credit card supplied for purposes of paying the Goods. You also warrant that your credit card has sufficient available funds to cover all the costs incurred as a result of the services used on the Website.